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We’re Not a Travel Monopoly – Skift

If you run a hotel, airline, or online travel agency, and you thought you needed to buy advertisements in Google search or Google Trips, then guess again — it’s probably not as essential as you have long believed because consumers begin their travel searches with “specialist competitors.” That’s the conclusion …

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Delta Sees Stronger Direct Sales From Loyal Customers – Skift

Delta’s recent product improvements have been building a compelling case for driving loyalty to the carrier — irrespective of the quality of its frequent flyer program. Now it’s clear that improving its loyalty offering, through its new contract with American Express earlier this year, is also boosting stronger sales to …

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Atlanta: An Airport Case Study in Trying to Manage Plastic Waste

Atlanta International Airport is revising its schedule for achieving zero waste. Hartsfield-Jackson Atlanta International Airport / Flickr Skift Take: To reduce plastic waste, airports have to work with airlines, concessionaires, travelers, designers, local governments, and other parties. That's a lot of people to educate and much behavior to influence. — …

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